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Technical product help
If you have any questions about our digital or ICT products Collins' electronic resources or experience difficulties of any kind, please contact our IT helpdesk:
Phone: 0870 787 1610
Please ensure you provide us with the following information:
Your full name
Your school name and postcode
Your contact telephone number – plus extension number where possible
Your email address
Your preferred form of contact – either by phone or email
The title of the CD-ROM or website you are using
The problem you have faced, including details of what you were trying to do and any error messages that appeared.